Ordering

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    How can I place an order?

    Call our friendly customer service representatives toll-free at 1-888-226-5533. They'll take your order and answer any questions you may have.

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    Can I track my order online?

    Not at this time, but you're welcome to call our customer service representatives at 1-888-226-5533 to check up on the status your order.

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    How long will my order take?

    It depends on the project and the amount of revisions requested. Our Customer Service Representatives can give you an estimate and will keep you updated throughout the design process.

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    Can I have my order shipped to multiple locations?

    Of course, just give the details to your service representative.

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    Can I change or cancel my order?

    That will depend on how far down the process your order has gone. We do try to get orders processed as quickly as possible, so if you contact us very soon after your order has been approved for production it may still be possible to make changes. If you think you've made a terrible mistake with your order and it's too late to edit or cancel, please contact customer services. We'll see if there's something we can do to help.

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    What if I'm unsatisfied with my order?

    Action Printing takes great pride in its commitment to customer satisfaction and we want to do things correctly the first time. However, even print professionals are still only human and that's why proofing is a very important component in the printing process. Please review all your proofs very carefully and correct any mistakes prior to approving your order for production. We provide a checklist of things to look for when reviewing your proof.

    If your final product differs from the final proof you approved, you can send a message directly to our manager and owner here and we will do our best to rectify the problem.

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    How can I reorder something I had printed with you before?

    Just call our friendly Customer Service Representatives at 1-888-226-5533 and they can put in an "exact repeat" order for you.


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